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All Categories » Uncategorized » Other » DPD DOES NOT DELIVER


21 Jul 2017 11:19 taxpayer1
  • » The shit has hit the fan... (5/5)
Paid for 6 day del to an international destination. No delivery 2 weeks later. Company refuses to provide a phone number, "live help" staff are useless and have failed to respond despite daily chasers for the last 6 working days. Staff are obstructive and obtuse and refuse to tell you the complaints policy or provide contact details for complaints. Parcel is of great sentimental value, was for a milestone birthday. I cannot replace all the items and get them there in time now. Avoid this company like the plague. UPDATE: Submitted a formal complaint 4 weeks ago and guess what - no response. Not even the courtesy of an acknowledgement. Have since used DHL with excellent results

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